Privacy Policy

1. Introduction

Private Mortgage Group, LLC (“PMG,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information you provide when visiting privatemortgagegroup.com or submitting information through our website, calculators, or contact forms.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal information to us.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, phone number, and email address
• Mailing or property address
• Financial information, including income, employment details, and loan inquiries
• ITIN or identification information required for mortgage applications
• Any other information submitted via our contact forms, calculators, or webinar registrations

Automatically Collected Information

• IP address and general geographic location
• Browser type and device information
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide mortgage-related information
• Process and evaluate loan applications
• Connect you with appropriate loan officers or team members
• Send you information about our loan programs, webinars, and services (with your consent)
• Improve our website, services, and communications
• Comply with applicable federal and state laws and regulations
• Prevent fraud and protect the security of our operations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing applications, or conducting communications — such as CRM platforms, loan origination systems, and marketing tools. These parties are obligated to keep your information confidential.
• Loan Processing & Secondary Market: Information you provide may be shared with investors, servicers, underwriters, or other parties as necessary to evaluate, process, fund, or service your loan.
• Legal Requirements: We may disclose information as required by law, regulation, court order, or to protect the rights and safety of PMG or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser; however, disabling cookies may limit some website functionality.

We may also use third-party advertising platforms (such as Meta/Facebook) that use cookies or pixels to serve relevant ads. You can opt out of interest-based advertising through your browser settings or the Digital Advertising Alliance at optout.aboutads.info.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid transmitting sensitive financial data via unsecured channels.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Mortgage-related records may be retained for the periods required by federal and state law.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
• Request that we limit the use of your information in certain circumstances

To exercise any of these rights, contact us at [email protected] or by phone at (469) 333-0462.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: